All orders ship either via UPS or FedEx, depending on your location. All orders placed before our 12PM PST cut off time will ship that same day. We do not ship to PO boxes.
Express and Overnight Shipping
You also have the option of choosing an express shipping option for an additional charge. When reviewing the delivery date, you will see a specific shipping price for the days covered by express and overnight shipping.
ADDITIONAL INFORMATION & FRAUD VERIFICATION
Some orders may require additional processing time in the case of order or identity verification requested by your bank or credit card service center. Since we use a Third-Party Verification system, we have to wait until clearance is received before dispatching an order that had been flagged. Our team will notify the customer whose order gets flagged via email.
We will send an email notification including tracking information when your package has shipped.
All orders shipped come with limited package insurance.
ANY QUESTIONS ABOUT SHIPPING?
If you have any questions about your order please contact the My Vintage Factory Customer Service team. We will respond to all email and phone inquiries between Monday and Friday from 9am to 6pm PST.
Contact us at: